Leading customer service performance and professionalism.
Delivering great customer service is an important aspect of being successful in business, but thinking about the overall customer’s experience can have a more far reaching impact on business performance. The UK Customer Experience Awards are the first of their kind in the UK.
Excellent internet-based service for latest and greatest activity in Customer Engagement
The WOW! Awards is a unique customer service programme that improves multiple areas of organisations by focusing on customer compliments.
An award winning, video production company with in depth knowledge of recording interviews, focus groups and vox pops for consumer research, locally, nationally and worldwide.
AURA (Association of Users of Research Agencies)
A forum for the exchange of experience and points of view by a group of researchers in organisations commissioning market research.
Vogel and Vogel specialises in the creation of customised programs that focus on organisation and human resources development.
An e-magazine for customer service professionals.
Where design takes shape, and helps communiacte customer feedback